All prices indicated for Items available via the Website are inclusive of V.A.T (where applicable) at the current rate and are quoted in pounds sterling with a link to enable you to convert the purchase total into your local currencies. Please note that these are an approximate conversion and that each currency is subject to a general fluctuation depending on the exchange rate at the time it was entered. We will update these currencies on a regular basis but may not reflect the daily exchange rate. At point of purchase VAT will be deducted from the subtotal if the delivery address stated is outside of the EU.
Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company will contact you by telephone once your Items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods.

We Ship Worldwide and aim to deliver in perfect condition and in the shortest possible time. UK and overseas orders are shipped by DHL for a speedy delivery.
Our Delivery charges are :

    •    £10 for UK next working day Delivery
    •    £20 for EU orders - 2-3 working days
    •    £30 for overseas - 2-3 working days

All purchases are insured by us while in transit until it is delivered to you. If you wish to track your parcel, please email us at orders@genevievesweb.com  and we will either track your shipment for you or email you a tracking number which can be used on the DHL website - www.dhl.com .

Please order from genevievesweb.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as globallabels.net cannot be responsible for this.

If your order will not be delivered within the timeframe specified at ordering we will notify you and try to rectify the situation as quickly as is practically possible.

All new orders are deemed separate and each is treated individually.

As a security precaution, an e-mail and a copy of the invoice will be sent to the card holders registered e-mail address and home address, and we will require a signature upon delivery for all goods shipped.